Privacy Policy

Effective Date: July 5, 2025 Last Updated: July 5, 2025

1. INTRODUCTION

The Smoking Birch LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom apparel services.

2. INFORMATION WE COLLECT

2.1 Personal Information - Name and contact information (email address, phone number, mailing address) - Payment information (credit card details, billing address) - Order details and custom design specifications - Communication records (emails, messages, phone calls)

2.2 Automatically Collected Information - IP address and device information - Browser type and version - Website usage data and navigation patterns - Cookies and similar tracking technologies

2.3 Information from Third Parties - Social media profile information (if you connect social accounts) - Payment processor information - Shipping carrier tracking information

3. HOW WE USE YOUR INFORMATION

3.1 Primary Uses - Process and fulfill custom apparel orders - Communicate about orders, designs, and services - Provide customer support and respond to inquiries - Process payments and prevent fraud

3.2 Secondary Uses - Improve our website and services - Send promotional materials and marketing communications (with consent)- Analyze website usage and customer preferences

- Comply with legal obligations

4. INFORMATION SHARING AND DISCLOSURE

4.1 We DO NOT sell your personal information to third parties.

4.2 We may share information with:

- Service providers (payment processors, shipping companies, design software providers)

- Legal authorities when required by law

- Business partners for joint marketing (with your consent)

- Successors in the event of business transfer

5. DATA SECURITY

5.1 Security Measures

- SSL encryption for all data transmission

- Secure payment processing systems

- Regular security assessments and updates

- Limited access to personal information on need-to-know basis

5.2 Data Retention

- Personal information retained for as long as necessary to fulfill purposes

- Order information retained for 7 years for business records

- Marketing information retained until you opt-out

6. YOUR PRIVACY RIGHTS

6.1 Access and Control

- Request access to your personal information

- Request corrections to inaccurate information

- Request deletion of your personal information

- Opt-out of marketing communications

- Withdraw consent at any time

6.2 How to Exercise Rights

- Email: Thesmokingbirchllc@gmail.com

- Phone: (914) 372-6268

- Written request to our business address

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Types of Cookies- Essential cookies for website functionality - Analytics cookies for usage statistics - Marketing cookies for targeted advertising - Preference cookies for user settings

7.2 Managing Cookies - Browser settings to control cookies - Opt-out options for third-party tracking - Impact of disabling cookies on website functionality

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies. 9. CHILDREN'S PRIVACY

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. INTERNATIONAL DATA TRANSFERS

If you are located outside Thailand, your information may be transferred to and processed in Thailand or other countries where our service providers operate. 11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

12. CONTACT INFORMATION For questions about this Privacy Policy or our privacy practices:

The Smoking Birch LLC Email: Thesmokingbirchllc@gmail.com Phone: (914) 372-6268

Thai Business Registration: [To be added when available]